Shipping & Return Policy

We want you to feel confident shopping with Peak Performance Supply. Please review the following shipping and return guidelines before placing your order.

📦 Shipping Policy

  • Orders are processed and shipped Monday–Friday (excluding holidays).

  • Shipping times vary depending on the supplier and product. Estimated delivery windows are provided at checkout or on the product page.

  • Large equipment and freight shipments may require additional handling time.

  • Once an order has shipped, tracking information will be provided via email.

  • We are not responsible for delays caused by carriers, weather, or other unforeseen circumstances.

🔁 Return Policy

Because we work with multiple trusted suppliers, return policies may vary by product. The specific return policy for each item will be clearly stated on its product page.

General Return Guidelines:

  • Returns typically must be requested within 7–30 days of delivery, depending on the supplier.

  • Returned items must be new, unused, and in original packaging.

  • Customers are responsible for return shipping costs, unless otherwise stated.

  • Return shipping must be authorized prior to sending any item back. Unauthorized returns will not be accepted.

  • Refunds are issued to the original payment method once the returned item is received and inspected.

  • Restocking fees may apply depending on the supplier’s policy.

🚚 Damaged or Defective Items

If your order arrives damaged or defective, contact us immediately at support@peakperformancesupply.com. Please include your order number and photos of the damage. We’ll work quickly to resolve the issue with the appropriate supplier.

⚠️ Important Notes

  • Each product’s specific return policy will override this general policy.

  • Returns sent without prior authorization will not be accepted.

  • Restocking fees, cancellation fees, or non-refundable shipping charges may apply.

📩 For all return inquiries:
support@peakperformancesupply.com